Overview:

Organizational and interpersonal dynamics, along with high pressure situations, can sometimes cause you or others to behave unprofessionally. By building emotional intelligence, or emotional IQ, you can ensure that you’ll be able to understand and acknowledge other people’s emotions and maintain strong relationships with them. Developing emotional intelligence within the organization is a key factor in ensuring that these relationships run smoothly. This is especially true of leaders, who must provide an example of how to behave in group settings. In these courses, you’ll learn how to recognize emotional awareness in, actively listen to, and empathize with others by developing emotional intelligence and be able to apply your new self-awareness to enhance your workplace relationships.

Designed for:

Anyone who wants to advance their aptitude for emotional intelligence

Expected Duration:

1 hour 20 minutes

Bundle Includes:

• Navigating Your Own Emotions
• Navigating Other People’s Emotions
• Navigating the Workplace with Emotional Intelligence

• Contact:
  Catapult Learning Team