Overview:

Getting things done in the business world requires more than simply issuing orders. Along with being credible and building trust, you can get results without direct authority by using persuasion and influence. This course will help you engage and enlist others in getting things done without resorting to the use of authority that comes through titles. It explores persuasion techniques and ways to promote influence through effective communication, reciprocity, the exchange of professional currencies, and perseverance through resistance.

Learning Objectives:

• Discover the key concepts covered in this course
• Identify the principles of influence
• Knowledge Check: Implementing the Principles of Influence
• Recognize how to use effective language to influence others
• Knowledge Check: Using Language to Influence Others
• Identify ways to use reciprocity as a means of influencing others meaningfully
• Knowledge Check: Using Reciprocity as a Means to Influence
• Identify the key steps to manage others' resistance to being influenced
• Knowledge Check: Managing Resistance to Influence

Designed for:

All employees

Expected Duration:

24 Minutes

Learn more

Pricing:
$139.00 Member
$169.00 Non-Member

• Contact:
  Catapult Learning Team