A pragmatic guide to handling employee relations concerns with fairness and a defensible record.

The course covers sorting a situation into coaching, corrective action, or investigation, writing documentation that holds up later, and running a basic internal investigation. It also draws the line for when a situation calls for a Catapult HR Advisor. 

Who should attend:

HR practitioners and managers who handle employee concerns and want a fair, defensible way to sort, document, and investigate them.

Participants leave ready to: 

• Sort an ER situation into coaching, corrective action, or investigation 
• Write documentation that reads neutrally and holds up as evidence 
• Draft a PIP that gives the employee a path forward and a defensible record 
• Compare conflicting accounts and reach a defensible credibility determination 
• Evaluate when a situation calls for legal counsel or a Catapult Advisor

• Contact:
  Catapult Learning Team