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Added:06/07/2024 11:44 AM
Managers face difficult conversations on a regular basis - layoffs, termination, personal situations, poor job performance, admitting to big mistakes, investigating misconduct, reporting a grievance, etc. In this module, participants will learn effective strategies and processes for dealing with the most common kinds of difficult conversations. They will also learn about the steps for having a crucial conversation - one in which stakes are high, opinions vary, and emotions run high.
Who Should Attend
All managers: new/experienced and first-line/middle/senior
This course is part of Advanced Management I: The Relational Leader (TRL) Certificate Program.
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Managers face difficult conversations on a regular basis - layoffs, termination, personal situations, poor job performance, admitting to big mistakes, investigating misconduct, reporting a grievance, etc. In this module, participants will learn effective strategies and processes for dealing with the most common kinds of difficult conversations. They will also learn about the steps for having a crucial conversation - one in which stakes are high, opinions vary, and emotions run high.


Who Should Attend

All managers: new/experienced and first-line/middle/senior


This course is part of Advanced Management I: The Relational Leader (TRL) Certificate Program.

Course/Activity Information

Pricing:
$219.00 Member Volume Discount (3+)
$249.00 Member
$269.00 Non-Member Volume Discount (3+)
$289.00 Non-Member

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