Added:07/24/2026 12:11 PM
The practical moves that turn performance management from an annual event into everyday practice.
The course covers diagnosing what is really behind a performance gap, setting expectations an employee knows how to meet, and documentation that holds up when it counts. It also draws the line between a situation a manager can coach through and one that needs Catapult Employment Law Advice.
Who should attend:
Managers and HR generalists responsible for setting expectations, giving feedback, and documenting performance.
Participants leave ready to: Diagnose which barrier (Will, Skill, or Conditions) is driving a performance gap before recommending any intervention Formulate a four-component performance expectation the employee would know how to meet Construct a four-part check-in script the manager can carry into the room Evaluate performance documentation against the six-element framework and identify what to send back Apply the three-check review to AI-drafted documentation before it goes in the file Distinguish a performance situation that needs Employment Law Advice from one the manager can handle with HR coaching
Credits awarded per Session. See individual Sessions for further details.
Credits awarded
Certificate awarded