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Added:09/12/2025 12:23 PM

Effective communication is the cornerstone of strong leadership, especially when navigating conflict and complexity in today’s workplace.
This series equips professionals with essential communication and conflict resolution skills to foster clarity, confidence, and connection in the workplace. Through engaging activities and real-world scenarios, participants will learn to actively listen, demonstrate empathy, manage difficult behaviors, and navigate toxic environments. By the end, learners will be prepared to lead with emotional intelligence, set boundaries, and resolve conflicts constructively across diverse audiences and channels.
Who Should Attend
Managers, supervisors, team leaders and professionals
ModulesMastering Communication SkillsNavigating Conflict: Strategies for Effective Resolution
Credits awarded per Session. See individual Sessions for further details.
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About this item

Effective communication is the cornerstone of strong leadership, especially when navigating conflict and complexity in today’s workplace.


This series equips professionals with essential communication and conflict resolution skills to foster clarity, confidence, and connection in the workplace. Through engaging activities and real-world scenarios, participants will learn to actively listen, demonstrate empathy, manage difficult behaviors, and navigate toxic environments. By the end, learners will be prepared to lead with emotional intelligence, set boundaries, and resolve conflicts constructively across diverse audiences and channels.


Who Should Attend

Managers, supervisors, team leaders and professionals


Modules

Course/Activity Information

Pricing:
$309.00 Volume Discount (3+)
$349.00 Member
$379.00 Non-Member Volume Discount (3+)
$419.00 Non-Member

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