Effective communication is the cornerstone of successful leadership and collaboration.

This 3-hour interactive course empowers managers and professionals to master essential communication skills that drive clarity, connection and confidence in the workplace. Participants will explore the importance of active listening, emotional intelligence, empathy and professionalism in both verbal and non-verbal exchanges. Through engaging activities, real-world scenarios, and reflective practice participants will be equipped to foster stronger relationships and lead with confidence through intentional communication.

Who Should Attend:

Managers, Supervisors, Team Leaders, and Professionals

Learning Objectives:

At the end of this course, participants will be able to:

•Recognize the impact of communication on team dynamics and performance

•Apply key techniques of active listening to improve communication

•Understanding communication styles

•Demonstrate empathy in communication

•Understanding the value of emotional intelligence in workplace interactions

For those also interested in Navigating Conflict: Strategies for Effective Resolution, consider taking the full Talk It Out: Communication & Conflict series.

• Contact:
  Catapult Learning Team